Vigil
Sign in Get started

Responsible gambling

Last updated on first publication. This is a plain-English summary and the full terms together; there is no separate short version that says something different.

If you or someone you know has a gambling problem, call 1-800-GAMBLER.

Where to get help

  • 1-800-GAMBLER — free, confidential, 24 hours, every day. https://www.1800gambler.net/
  • Most US states run their own helpline as well; your state's is usually quicker.

What this product deliberately does not do

A lot of what makes gambling products harmful is design, not content. These are the things Vigil will not build, and they are not up for revisiting later:

  • It never takes a bet, holds your money, or pays anything out.
  • There is no leaderboard, no streak, no prize and no contest.
  • There is nothing to chase: no bonus that expires, no reward for betting more.
  • It says pass as readily as pick, and it says it with the same confidence.
  • Cancelling takes one click and we will not put anything in the way of it.

Tools you can turn on

  • Loss limits. Daily and weekly caps. When a limit is reached the product stops suggesting anything at all until the window resets. There is no override, because a limit you can override on the night is not a limit.
  • Self-exclusion. Lock yourself out for 7, 30 or 90 days. This cannot be undone early, by you or by us. Asking us nicely will not work, and that is the feature.
  • Hide the app. Mute alerts and empty the dashboard for a period you choose, without closing the account.

Signs worth taking seriously

  • Betting more than you planned, or more than you can afford to lose.
  • Betting to win back what you lost.
  • Hiding how much you bet from people close to you.
  • Borrowing to bet.
  • Feeling you cannot stop.

If any of those are familiar, the helpline above is a better use of the next ten minutes than this website is.

21+ only

You must be at least 21 to hold an account. We check at signup and we keep a record that we checked.

Questions about this page: support@example.com